Essentials
For keeping on top of the basics: updates, small fixes and the odd job that won't wait.
Up to 5 hoursa month
A typical week could look like:
- A couple of product or page updates
- A broken link or contact form fixed
Right-Hand
For businesses with a steady list of jobs that keeps growing. Room for real progress each month.
Up to 10 hoursa month
A typical week could look like:
- New products uploaded with descriptions and SEO titles
- An email campaign built and scheduled
- Supplier or competitor research written up
Partner
For owners who want someone thinking ahead with them, not just working through the list.
Up to 15 hoursa month
A typical week could look like:
- A new collection or landing page set up
- Email campaign and social posts scheduled
- A repeat admin job automated
Also includes next-working-day turnaround and a quarterly roadmap.
Ask about Partner3 months, then rolling
A 3-month minimum to get properly set up, then month to month.
Fixed monthly fee
One simple price each month. No timesheets, no surprise invoices.
Bigger projects quoted
New websites and larger e-commerce builds are scoped and quoted separately. See one-off projects.
Questions, answered.
How much does it cost?
Each plan is a fixed monthly fee. Email over a few lines about your business and what's on your list, and we'll send pricing and the plan we'd suggest, usually the same day.
Is there a contract?
Yes, a simple one. Plans have a 3-month minimum so there's time to learn how your business runs and make real progress. After that, they continue month to month.
What happens if I don't use all my hours?
Unused hours don't roll over. The hours are the capacity reserved for you each month, so there's always time set aside for your work, whether it's a busy month or a quiet one.
What if I need more than my plan covers?
You can move up a plan at any time. Larger pieces of work, like a new website, are quoted separately so they don't eat into your monthly time. See one-off projects.
What can I hand over?
Most digital and admin jobs: website and product updates, listings, email campaigns, SEO fixes, research, inbox and supplier follow-ups, reporting and setting up tools. If it's on your list, ask.
Which platforms do you work with?
Shopify, Wix, Squarespace, Webflow and WooCommerce, plus the everyday tools around them like email marketing, Google Workspace and booking systems.
Who will I actually be working with?
You deal with one person directly, not an account manager at an agency. The same person learns your business and does the work.
Do you take on one-off projects?
Yes, for bigger pieces of work like a new website, a rebuild or a platform migration. Each one gets a fixed price, agreed upfront. See one-off projects.