Privacy policy

Last updated: 30 September 2026

This policy explains how Penumbra ("we", "us") handles personal information collected through this website, under UK data protection law.

What we collect

When you get in touch we collect what you send us: your name, email address, business details and your message. We may also collect basic technical information such as browser type and pages viewed if analytics are in use.

How we use it

We use your information to reply to you, discuss and provide our services, keep records and meet legal obligations. Our lawful bases are our legitimate interest in running the business, steps taken at your request before a contract, and performance of a contract.

Sharing

We do not sell your information. We share it only with suppliers who help us run the business, such as website hosting and email providers, and where the law requires it.

How long we keep it

We keep enquiries and client records for as long as needed for the purpose they were collected, then delete or anonymise them.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or ask us to restrict it. Email hello@penumbrastudio.co.uk to do so. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site uses only what is needed for it to work. If we add analytics or marketing cookies we will ask for your consent first.