Terms and conditions

Last updated: 30 September 2026

This website

The content here is general information about Penumbra and is not a contract or an offer. Please do not copy or reuse our content or branding without permission.

Our services

Work is carried out under a written agreement or statement of work agreed with you before it starts. It sets out the scope, fees, payment terms and how either of us can end the arrangement. If anything here conflicts with that agreement, the agreement applies.

Your content and accounts

You keep ownership of your content, accounts and data. You are responsible for giving us the access and accurate information we need, and for having the right to share it.

Liability

Nothing in these terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence, or for fraud. Otherwise, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid us in the three months before the claim arose.

Changes and law

We may update these terms and this website from time to time. These terms are governed by the law of England and Wales, and its courts have jurisdiction.