Your team, extended.
See what your website's missing.
A free monthly check of your website and Google listing, with a clear list of jobs. Do them yourself, or hand them to us.
Free. No call needed. Takes about two minutes.
yourbusiness.co.uk · this month
- 3 new Google reviews need a reply20 min
- 2 broken links in the footer10 min
- Black Friday is coming up, with no sale page yet1 hr
- Mobile speed looks goodDone
Example only. Your report covers your own site.
What we do
One team for the work that keeps piling up.
Penumbra takes on the digital and operational work across your business, from the shop to the inbox. If it needs doing, it can be handed over.
Digital
Shopify and e-commerce, websites, product and content updates, tools and integrations.
Growth
SEO, email and campaigns, content and scheduling, and reporting on what is working.
Operations
Research, inbox and diary admin, supplier and customer follow-up, project coordination and automation of repeat jobs.
Not on the list? Get in touch. If it is digital or operational, there is a good chance we can help.
Who we help
Two kinds of business. One simple plan.
Whether you sell online or sell a service, the jobs that slip are surprisingly similar. Pick yours to see what we'd take off your plate.
E-commerce brands
Shopify, Wix, Squarespace, Webflow or WooCommerce.
New products sitting in a folderAbandoned-cart emails never set upShipping page out of date
Service businesses
Clinics, trades, agents, accountants and solicitors.
Opening hours wrong on GoogleHappy clients never asked for a reviewTeam page still lists someone who left
Not sure what's slipping? Run a free website check →
Why Penumbra
The team behind the team.
You get people who learn how your business runs, keep the day-to-day under control and tell you what they would improve next.
- Flexible monthly support
- Rolling monthly basis
- Clear communication
- Proactive support
How it works
Send it over. We'll sort it.
Tell us what you need
Share your goals, priorities or ongoing tasks.
We get on with it
We do the work, keep you posted and point out what is worth doing next.
You get your time back
Fewer loose ends, less admin, and room to run the business.
A typical month
What 10 hours a month actually gets done.
No vague retainers. Here's a real-world month for a small online brand, job by job.
Six new products uploaded with SEO titles, shipping pages rewritten, a checkout typo fixed.
Launch email built and scheduled, homepage banner refreshed for the new collection.
Abandoned-cart email set up, images compressed, three packaging suppliers compared.
Monthly report on sales and traffic, back-in-stock alerts switched on.
Plans
Three simple plans. Pick your capacity.
A fixed monthly fee for a set amount of time on your business. Your hours go on the work, not meetings about it.
Essentials
Up to 5 hours a month
For keeping on top of the basics.
Right-Hand
Up to 10 hours a month
For a steady list of jobs that keeps growing.
Partner
Up to 15 hours a month
For owners who want someone thinking ahead with them.
One-off projects
Just need one big job done?
New websites, rebuilds, platform migrations and store set-ups. Scoped properly and quoted at a fixed price before anything starts, with no monthly plan needed.
- Job
- Move our shop from Wix to Shopify
- Timing
- Agreed before we start
- Price
- Fixed, quoted upfront
Built for
Small, founder-led businesses.
UK businesses of one to ten people, where the owner is still doing the digital jobs themselves.
See how it works for e-commerce brands and service businesses. Don't see your kind of business? If you have digital or admin work to hand over, get in touch. We'll tell you straight whether we can help.
Questions
Before you get in touch.
Can I see what needs doing before I commit?
Yes. Run a free website check and you'll get a list of jobs for your website and Google listing. No call needed.
How much does it cost?
Each plan is a fixed monthly fee, with no timesheets or surprise invoices. See the three plans, then send over a few lines about your business and we'll send pricing.
What does a typical month look like?
Product and page updates, email campaigns, small fixes, research and a short monthly report. See a real example, hour by hour.
Do you work with businesses like mine?
Mostly small UK e-commerce brands and service businesses with one to ten people. See what we do for e-commerce brands and service businesses.
What can I hand over?
Almost anything digital or operational: marketing, research, admin, reporting, automation, e-commerce and website updates. Tell us what is on your list.
Is there a long contract?
Plans have a 3-month minimum, then continue month to month.
We already have a team. Does that work?
Yes. We work alongside your team and cover what they lack the time or skills for.
How do we get started?
Send a few lines about your business and what you need. We will talk it through and go from there.
Do you take on one-off projects?
Yes, for bigger pieces of work like a new website, a rebuild or a platform migration. Each one gets a fixed price, agreed upfront. See one-off projects.
More answers on the plans and FAQ page.
Ready to extend your team?
Let's talk it through.
Tell us about your business and what you need a hand with. We'll talk it over and tell you honestly where we can help.
- You send a few lines.
- We arrange a conversation.
- We agree the work and get started.
Not ready to talk? Start with a free website check →